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Volunteering with us

Citizens Advice Diss, Thetford and District is an independent local charity and a member of a network of Citizens Advice offices around England and Wales. Most of the work is carried out by highly trained volunteers. Without this support we would not be able to deliver an advice service, as more than two thirds of our workforce is voluntary.

We help a diverse range of people within the community by giving them the information and tools needed to manage their issues, sometimes at a crisis point, helping in areas including debt, housing, benefits, employment, and relationships and can offer legal advice too.

How you can help?

There are many different ways you can help us, depending on your skills and experience and the amount of time you have to give. Our volunteer roles include:

Not sure which role would suit you?  Take our short volunteer quiz.

What could you gain?

A recent survey by national Citizens Advice found the following:

  • All Citizens Advice volunteers gain at least one practical skill from volunteering
  • 4 in 5 believe that they have increased their employability
  • 9 in 10 have an increased sense of purpose or self-esteem
  • 4 in 5 believe volunteering has had a positive effect on their health
  • 9 in 10 feel more engaged with their community

We offer our volunteers full support and training throughout their time with the service. We aim to provide a welcoming, supportive and friendly environment to work in and seek to challenge and develop individuals to enable them to meet their goals as a volunteer.

Contacting Citizens Advice Diss, Thetford and District:

If you are interested in volunteering with us please get in touch with:

Becky Chapman, Learning and Development Lead

01379 644912