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Becoming a volunteer

Our volunteers are vital to the way we run our service. Volunteers take on a range of roles from assessing and providing advice, supporting the running of our two offices in Diss & Thetford, campaigning in the community and acting as trustees. Each volunteer receives free training and ongoing support specific to the role.

Great reasons to volunteer with us!

Make a difference – It can be really rewarding to contribute something non-financial to a cause you care for.

Put your talents to use – Got previous experience such as: problem solving or good communication skills – do not lose those skills, use them!

Do something interesting– Don’t let any spare time trickle away. Come and meet new people – fill it doing something interesting and thought provoking.

Improve your prospects – Having volunteering on your CV demonstrates that you show initiative and get involved in activities in your community.

We need you! – Seventy five per cent of the people who work in the Citizens Advice service are volunteers, and we simply wouldn’t be here for our clients without them

What roles can a volunteer expect to do?

There are many different ways you can help us, depending on your skills and experience and the amount of time you have to give. Our volunteer roles include:

Not sure which role would suit you?  Take our short volunteer quiz.

If you would like any further information, or to apply, please contact