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Citizens Advice Diss, Thetford & District

Citizens Advice Diss, Thetford & District

Coronavirus – services update

Face to Face advice service is now available at both Diss and Thetford offices, on Monday, Wednesday and Friday, strictly by appointment only.

We are continuing to offer Telephone and E-Mail support.

You can call us on 0800 144 88 48 (Freephone) Monday – Friday, 9 am – 5 pm or you can E-Mail us via the E-Mail Enquiry Form.

We are still here to help.

Click here to see our #KeepTheLifeline Campaign on YouTube

Contact us

Phone us
Norfolk CA Adviceline 0800 144 88 48 (Freephone)

or call in

Our location and opening times

More from us

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

We value diversity, promote equality and challenge discrimination wherever we see it.

Annual Review 2019 – 2020

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do.

See the roles we're currently recruiting for. Could you join them?

Our volunteer opportunities


We use our clients' experience, stories and evidence to research and campaign for positive change locally and nationally.

Support our national campaigns

Donate and help us to keep giving advice for free

Without the generous support of people like you, we couldn't continue to do the work we do.

Donate now

Other ways to help

Help us get free donations for our charity by shopping online at a huge number of retailers - there are lots of other ways you can help us, too!

Find out more

Thank you to all our supporters

website_PNG_blue_Diss_Thetford    lottologo   breckland logo without strapline col  pensionwise  bigccancer-charity baberghlogo midsuffolklogo cablogos2           scc-logo
Suffolk Community FoundationNorfolk Community FoundationDiss Waveney Rotary Club

Other funders and partners we wish to thank include: Public Health England, Norfolk Citizens Advice, Energy Saving Trust, Energy Advice Programme (under contract with Citizens Advice), Our Local Parish Councils