Adviceline Operator

In addition to providing face to face advice, an important part of the service we offer is to give help to people who telephone us. People call us for a variety of reasons. Travel may be difficult due to health or transport difficulties or it may just be that the person needing help is facing a crisis that they need to talk to someone straight away. Our Adviceline volunteers take phone calls from clients throughout the local area and handle enquiries on a wide range of issues.

Needless to say, being happy to talk on the telephone goes hand in hand with the role but full training will be given.