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Big C’s Welfare Advice

Citizens Advice Diss, Thetford and District work with the Big C Cancer Charity to give specialist welfare benefits advice to cancer patients. Normally, our advisers would be spending time with patients at Queen Elizabeth Hospital Kings Lynn, Norfolk and Norwich Hospital, and the James Paget Hospital. Since the start of the pandemic, the service is still available by phone.

Whether you have been diagnosed yourself, or you are looking after someone with cancer, our trained advisors are here to talk you through any practical or financial concerns. Being diagnosed with cancer can be difficult and as well as having to undergo treatment it can have an impact on your financial situation. You may earn less due to cutting down at work or even find you stop work completely. There can be other extra expenses to consider such as hospital parking and heating costs.

Due to the current situation, for many people diagnosed with cancer you may be wondering how COVID-19 may impact your access to welfare benefits or you may now need to apply for these.

The UK benefits system can be confusing, there are many benefits available for people living with and beyond cancer, including help for people in hospital, on a low income, disabled, over pension age, or parents and carers.

Our specialist advisors are here to help you find out about benefits you may be entitled to, as well as other financial assistance that may be available to you. Not only will they help identify what help you may be able to get, they will also provide support through every step, so you can focus on your treatment.

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