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Category: Uncategorized

What repairs are private landlords required, by law, to do?

I’ve been living in my privately rented flat for years. I generally have a good relationship with my landlord but I just can’t get them to carry out various repairs that have built up. How can I get them to act – and what exactly do they have to do? The law states that your […]

Scam Awareness 2021

14 June 2021 Nearly 3 in 4 people in the East of England targeted by scammer so far in 2021  72% of people in the East of England have been targeted by a scammer since January, new research by Citizens Advice has found.   Fraudsters tried to trick locals in a range of ways, but the biggest scam faced by those in the East of England is delivery scams.  […]

CHANCES Employment Project

Citizens Advice Diss, Thetford and District (Cadat) are delighted to be partners in a £4.9m project with the aims of helping people to get back into work and to support people with barriers to work, for example, ill health. Led by Norfolk County Council, we will be working with Voluntary Norfolk, Norfolk Citizens Advice, and […]

9,500 People helped during the last year of the pandemic

Citizens Advice Diss, Thetford and District has helped more than 9,500 people during the past year of the pandemic. The charity, which quickly adapted to help more people via the phone, email and webchat, says benefit claims, finances and employment have been its top pandemic issues. Between 1 March 2020 and 28 February this year, […]

Could you join us at Thetford Citizens Advice Office?

We are looking for more volunteers to train as Advisers based at Citizens Advice Thetford office. You would be trained to give face-to-face advice and support people in the local community on issues such as access to benefits, housing, money advice, relationships and much more. Your skills – you will be: · Computer literate and […]

Big C’s Welfare Advice

Citizens Advice Diss, Thetford and District work with the Big C Cancer Charity to give specialist welfare benefits advice to cancer patients. Normally, our advisers would be spending time with patients at Queen Elizabeth Hospital Kings Lynn, Norfolk and Norwich Hospital, and the James Paget Hospital. Since the start of the pandemic, the service is […]

Universal Credit #KeepTheLifeline

Citizens Advice: Diss, Thetford and District urges government against “devastating” Universal Credit cut ● Local charity says 76% of people seeking its advice on benefits have never needed its support before ● Number of people claiming Universal Credit in South Norfolk has risen 114% since the pandemic began A local charity has warned of the […]

Could you become an Energy Super Saver?

It’s estimated that more than 4 out of 5 households haven’t switched energy suppliers in the last year, according to Ofgem. By shopping around and switching away from the standard tariff to a cheaper deal, could save a household up to £305. The Citizens Advice’s Big Energy Saving Winter campaign is encouraged people to shop […]

Smart Energy GB – Have you heard our Radio Advert?

Have you heard our radio advert on Park Radio? Park Radio are the local station covering the Waveney Valley towns of Diss, Harleston, Eye and surrounding areas. At Citizens Advice Diss, Thetford and District we are partnering with Smart Energy GB to share the benefits of smart meters, the new generation of gas and electricity […]

National Consumer Week 2020

16 November – 22 November National Consumer Week (NCW) 16-22 November is an annual campaign which aims to raise awareness of consumers issues and protections. This year, Citizens Advice are raising awareness of what people’s rights are when shopping online, and what they can do if something goes wrong with their order and delivery. This […]