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Consumer Energy Advice

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For those unable to use internet or telephone services – we provide free, confidential and impartial energy advice via our face to face services.  We help with a wide range of energy related consumer advice including switching, reviewing tariffs, dealing with fuel debts, benefit entitlements, grants and energy efficiency improvements – and have helped hundreds of customers save hundreds of pounds.

We also offer money saving energy advice sessions to local community groups and frontline staff and volunteers.

For more information contact Caroline Mackinson, Project Coordinator on 01379 658200 or email

Tips and impartial advice on how to compare gas and electricity prices are also available at Citizens Advice website: