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Dealing with damp in the home

Unfortunately, it isn’t always easy to work out the cause of mould or damp. This can make it difficult to work out if your landlord is responsible, unless there’s an obvious cause, like a leaking roof. There are many causes of damp that properties can get. The most common are rising, penetrating, construction and condensation damp. Our website has information that may help you work out what type of damp you have, who is responsible and what you can do.

If you are renting, a landlord will have to act in relation to damp if it makes the property unsafe for someone to live in. This could be for example, if it is making the tenant or a member of their family ill. You should raise the issue with them. The landlord will also be responsible if the damp is related to repairs they should have carried out, like if heaters are broken. If the damp has damaged items that the landlord is responsible for, such as carpets and window frames, they’ll likely have to cover the cost of repairs. One of the most common causes of damp is condensation. To prevent this, it’s important to keep homes well-heated and well-ventilated, but for a lot of people this will be trickier in colder weather with rising heating costs.

On our website we also have advice on things that can make damp worse and may impact the landlord taking responsibility for repairs. These include drying clothes on heaters or blocking air vents. If your landlord is responsible for the damp in your property but doesn’t act, there are steps you can take, such as reporting them to the local authority. If you’re in social housing you might also be able to use the landlord’s formal complaints procedure. There is more information about this on our website. If it reaches the point where you want to get out of a fixed term tenancy agreement early, do speak to an adviser first, as there might be better ways to approach the issue.

You may also find helpful information online:

Contact Adviceline on 0800 144 8848 or contact us via our website

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