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Europe Direct Norfolk


Europe Direct Norfolk is part of a network of information centres in the UK and across the European Union.

We are setting up a new service in Norfolk to provide information about the European Union (EU) and its citizens at a local level. We can help with general questions on every aspect of the European Union and can put you in touch with relevant specialist services if appropriate. We have resources to take away about the European Union’s activities and policies. We also organise events and activities to make the public aware of the EU.

We can help with any of the following enquiries

  • EU facts and figures
  • How EU decisions affect the UK
  • Travelling, studying and working or retiring in EU countries
  • Information on residency and settled status in the UK
  • Information on funding opportunities and signposting to other organisations who can help
  • European legislation and directives
  • How the EU works
  • Free publications, brochures and guides on all aspects of the EU
  • Bulk ordering of publications for schools and other groups

During 2018 we will have a major launch event for this new service and we will set up a walk-in information centre in Norwich as well as developing on-line tools and resources.

You can get in touch with us at If you would like more information about the EU, please visit


At Europe Direct Norfolk we are here to help with your questions about the European Union. Have a look at these links to help you find the answers

Jobs, working abroad, education, culture, training, mobility in Europe, research

Your Europe

Information on work and retirement in Europe: working abroad, finding a job abroad, professional qualifications, unemployment and benefits, taxes, retirement 


EURES provides information, advice and recruitment/placement (job-matching) services for workers and employers. It has 850 advisers and lists over 1 million vacancies in Europe.


Eurodesk offers information for young people (13-30) on opportunities and youth projects in Europe. It also provides support and advice for adults working with young people in a European context. 

Creative Europe Desk UK

Offers advice on how to access the EU’s Creative Europe programme in the UK which supports the cultural, creative and audiovisual sectors.  


UK NARIC is the designated United Kingdom national agency for the recognition and comparison of international qualifications and skills. 


Europass helps individuals highlight their abilities through a set of 5 documents recognised all over the EU. 

European research funding (RCUK)

Portal offering an overview on access to EU research funding available in the UK. 


Information and support services to researchers wishing to pursue their research careers in Europe or stay connected to it. 


Euroguidance is a Europe-wide network of careers guidance professionals supported by the European Commission to maximise mobility and career opportunities. 

Consumer rights 

Your Europe

Information on your rights as a consumer: shopping, online rights, financial products and services, energy supply. unfair treatment, dispute resolution.

UK European Consumer Center

Advice and information for UK consumers that have problems with a company based in another European country; information on intervention in disputes where the consumer and trader are unable to reach a positive outcome.

 Rapid alert system for dangerous non-food products (RAPEX) 

Are you buying or selling a product? Check our database of dangerous products for information. RAPEX is an information system between 31 European countries and the EU about dangerous non-food products.

Information for your business

UK Single Market Centre

The UK Single Market Centre  in the Department for Business, Innovation and Skills brings together all the practical support available to UK business and consumers to help them benefit from the EU single market, including Solvit, Point of Single Contact (PSC) Internal Market Scoreboard, Internal Market Information (IMI) and Technical Regulations Directive 98/34/EC. 

European Small Business Portal

This portal gathers together all the information provided by the EU on and for SMEs, ranging from practical advice to policy issues.

Your Europe

This site will help you to apply for loans and venture capital supported by the European Union in the UK. 

Enterprise Europe UK

Find EU experts near you who can explain how EU regulation and guidance impacts your business; how you may find new markets for your products, access to funding and finance (link is external) and how you could promote your innovation across Europe. 


This is a service to help you if your rights as a business are breached by public authorities in another EU country and you have not (yet) taken your case to court

Judicial assistance 

European Ombudsman

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

Financial Ombudsman Service UK (FIN-NET)

financial dispute resolution network of national out-of-court complaint schemes, handling disputes between consumers and financial services providers. 


Investigates fraud against the EU budget (including potential fraud related to EU co-funded projects in the UK), corruption and serious misconduct within the European institutions, and develops anti-fraud policy for the European Commission