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Advice on buying a car


For many people, buying a car is a major purchase and whether it’s new or second-hand, the process can seem daunting and complicated. But don’t worry, there’s lots of information on the steps to take when buying a car and what you can do afterwards if something goes wrong on the Citizens Advice website. Firstly, […]

New CEO Announcement


Citizens Advice Diss, Thetford & District (CADAT) are pleased to announce the promotion of their current Chief Operating Officer Amy Griffiths, to the role of Chief Executive Officer.  Amy has worked for Citizens Advice across regions and departments for the last five years. She has over 10 years’ experience in advice, guidance and operational leadership […]

Consumer Rights for Package Holidays


What are your consumer rights if something goes wrong on your package holiday? Firstly, tell the company or travel agent you booked with as soon as possible. This way you’re more likely to be able to get it sorted quicker. If you wait until you get home, you might get less or no compensation at […]

Scams Awareness Week: May 22 – 28 2023


This annual campaign aiming to: · Give people skills to identify scams · Encourage people to share their experiences · Help people gain the confidence to report scams Our May 2023 campaign has an additional focus of offering support around home improvement and energy efficiency scams. Spotting a scam Always keep an eye out for […]

Action on Gambling Harm


Citizens Advice Diss, Thetford and District is delivering a new project called ‘Action on Gambling Harm’ working with national charity ‘GamCare’. What is Gambling Gambling means different things to people – gaming, betting, lottery tickets, bingo, scratchcards, playing game machines, or playing cards. Why are we taking action on gambling harm? Gambling is often described […]

Dealing with damp in the home


Unfortunately, it isn’t always easy to work out the cause of mould or damp. This can make it difficult to work out if your landlord is responsible, unless there’s an obvious cause, like a leaking roof. There are many causes of damp that properties can get. The most common are rising, penetrating, construction and condensation […]

Annual General Meeting 2022 Invite


The Trustees of Diss & Thetford Citizens Advice warmly invite you as residents, business owners, leaders and representatives of local groups to attend our AGM, business update and networking event to be held at Diss Corn Hall 17th November at 2:00pm There will be opportunities to ask questions, hear from us about our recent achievements […]

Annual General Meeting 2022


Invitation to the Annual General Meeting of Citizens Advice Diss, Thetford and District (‘the Charity’) To be held on Thursday, 17th November 2022 commencing at 2:00 pm (doors open 1:45 pm) at the Diss Corn Hall, 10 St. Nicholas Street, Diss, Norfolk  IP22 4LB Notice is hereby given that the Annual General Meeting (Meeting) of […]

Help with school related costs


The start of a school year can be tough for many people’s budgets, so you’re not alone in your worries. But there is help available. On the Citizens Advice website, we have lots of information on the support you might be entitled to for school-related costs. If you’re claiming benefits it’s worth checking if you […]