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What to expect at an appointment

If you are coming for a face-to-face appointment at our office, we ask that you please observe the following: Do not attend your appointment if you have any of the recognised symptoms of Covid 19, including a high temperature, or have come into recent contact with someone who has. A list of symptoms can be […]

EU Citizens’ Rights Information Event – 1st November in Thetford

Europe Direct is delighted to be organising another information and networking event on EU citizens’ rights, this time in Thetford Library at 11am and 12.30pm on Thursday 1st November. Members of the team will be on hand to provide you with more information about Europe Direct Norfolk and answer your questions about the government’s new EU […]

New outreach launched at Thetford Jobcentre

Location: Thetford Jobcentre Plus, Breckland House, St Nicholas Street, Thetford, IP24 1BT Advice available on debt, housing, employment, benefits, consumer issues, family and relationships.

Citizens Advice 50th Anniversary Garden Party

The Bishop of Norwich, The Rt Reverend Graham James, and Mrs Julie James have kindly offered the use of their garden at Bishop’s House for our Citizens Advice 50th  Anniversary Garden Party. The Garden party is a fund raising event organised by the three Citizens Advice organisations in Norfolk: Citizens Advice Mid Norfolk, Citizens Advice […]

Free training session on Energy Advice

Free training is offered to any front line workers and volunteers working with people that may be struggling to heat their home adequately. Simple advice such as understanding energy bills and different tariffs, reading the meter, and how to switch supplier – can make a big difference! Find out more about changes to the energy […]

Rural bus services

We live in a rural community and rely upon good public transport. Sometimes that doesn’t work as well as it should. If you have had a problem with local bus services in Norfolk, take a look at our guide to complaining about those services. Get in touch with us if you need further help with […]

Pension Wise – Strength in Partnership

Anybody aged over 50 years old with a Defined Contribution pension is entitled to a free and impartial Pension Wise appointment. The service has now been running for over two years and we are delighted to continue offering appointments throughout Norfolk and Suffolk. In April we moved into a new relationship as being a partner […]

Scams Awareness Month

During July, Diss and Thetford Citizens Advice will be taking part in the annual Scams awareness campaign as part of a national initiative. The aim is to raise awareness of the increasing prevalence and sophistication of scams of all kinds. This year Citizens Advice have identified four groups to target in the campaign, and have […]

Volunteer Week

Citizens Advice Diss, Thetford and District thanks volunteers for solving people’s problems and making a difference to their lives Citizens Advice Diss, Thetford and District is celebrating the inspirational volunteers who dedicate their time to solving people’s problems and making a difference to their lives. To mark Volunteers’ Week (1-7 June), the charity is shining […]