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Addressing concerns about higher energy bills this winter

Citizens Advice charities in Norfolk providing energy advice to vulnerable consumers are warning of an increase in people struggling to pay their energy bills and turning to charities for help and support. A huge surge in wholesale gas prices and the energy price cap rise will continue to impact household energy bills and the increase […]

Have your plans for retirement been derailed by the pandemic?

People approaching retirement age were amongst those who lost jobs as a result of the pandemic. Some were self-isolating for long periods, due to vulnerabilities, and some are now not able or wanting to return to their previous occupations or full time work. As Furlough ends, some organisations are looking to make redundancies and people […]

Are your Bills and Debts building up?

If you’ve fallen behind on my bills and the debts are building up, where do you start? A great first step is asking for help, and it’s important to know you don’t need to face this alone. You can contact your nearest Citizens Advice for help. In the meantime, here are four steps you can […]

Energy Deals Doorstep Sellers Warning

Charities warns householders to watch out for doorstep sellers offering energy deals Citizens Advice charities in Norfolk providing energy advice to vulnerable consumers are warning householders to be aware of doorstep sellers signing up customers to new gas and electricity deals. The charities, that provide free impartial and confidential advice, are very aware that many […]

What repairs are private landlords required, by law, to do?

I’ve been living in my privately rented flat for years. I generally have a good relationship with my landlord but I just can’t get them to carry out various repairs that have built up. How can I get them to act – and what exactly do they have to do? The law states that your […]

Scam Awareness 2021

14 June 2021 Nearly 3 in 4 people in the East of England targeted by scammer so far in 2021  72% of people in the East of England have been targeted by a scammer since January, new research by Citizens Advice has found.   Fraudsters tried to trick locals in a range of ways, but the biggest scam faced by those in the East of England is delivery scams.  […]

CHANCES Employment Project

Citizens Advice Diss, Thetford and District (Cadat) are delighted to be partners in a £4.9m project with the aims of helping people to get back into work and to support people with barriers to work, for example, ill health. Led by Norfolk County Council, we will be working with Voluntary Norfolk, Norfolk Citizens Advice, and […]

9,500 People helped during the last year of the pandemic

Citizens Advice Diss, Thetford and District has helped more than 9,500 people during the past year of the pandemic. The charity, which quickly adapted to help more people via the phone, email and webchat, says benefit claims, finances and employment have been its top pandemic issues. Between 1 March 2020 and 28 February this year, […]

Could you join us at Thetford Citizens Advice Office?

We are looking for more volunteers to train as Advisers based at Citizens Advice Thetford office. You would be trained to give face-to-face advice and support people in the local community on issues such as access to benefits, housing, money advice, relationships and much more. Your skills – you will be: · Computer literate and […]

Big C’s Welfare Advice

Citizens Advice Diss, Thetford and District work with the Big C Cancer Charity to give specialist welfare benefits advice to cancer patients. Normally, our advisers would be spending time with patients at Queen Elizabeth Hospital Kings Lynn, Norfolk and Norwich Hospital, and the James Paget Hospital. Since the start of the pandemic, the service is […]