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The Shelf

Diss Community Food Hub

Citizens Advice Diss, Thetford and District is excited to be opening ‘The Shelf’, a community food hub at our offices on Shelfanger road, Diss in Autumn 2023. The Shelf will offer members a wide range of affordable groceries to help people eat well despite the increasing cost of food. The food hub, supported by Norfolk Community Foundation will join Nourishing Norfolk, a community of food hubs across the county. By collectively working with food producers, suppliers and other charitable organisations, the network aims to provide household essentials at a reduced cost, and also help redistribute items that might otherwise be wasted.


The Shelf membership is £3.50 and will initially be available to those living nearby who are impacted by the rising cost of living. Membership will help us to manage stock, access additional support funds for our customer and report to our funders. We hope to expand membership to a wider area once the hub is established.

What is available?

  • Affordable nutritious food including fresh, chilled, frozen food and drinks; tins and packets of everyday essentials.
  • Low cost fresh fruit and vegetables, bread and other bakery items
  • Low cost household essentials such as cleaning products, hygiene products and toilet rolls.
  • Free period products

Other support

Members will also be able to access free, impartial and confidential support from Citizens Advice and other local agencies.

Want to get involved?

If you are interested in finding out more, including becoming a member or referring others, donating food or credit for customers and/or volunteering your time.

Become a Shelfie – volunteer to work at the shop

Become a Shelf prop – sponsor a shelf.

Please get in touch. or pop into the office on a Tuesday or Thursday morning. The Shelf is in The Heritage Triangle car park on Shelfanger Road (1 hour free parking, with ticket), next door to the Diss Youth Centre.

For the latest news, follow on Social Media @DissThetfordCA (Facebook, Twitter and Intagram)